Blameless Postmortem Template
- Incident ID:
- Date/Time (UTC):
- Severity:
- Services affected:
- Incident Commander:
Summary
- What happened:
- Customer impact:
- Duration:
Timeline (UTC)
- Detection:
- Triage:
- Mitigation:
- Recovery:
- Closure:
Root Cause Analysis
- Primary cause:
- Contributing factors:
- Why safeguards did not prevent it:
What Worked Well
What Didn’t Work
Action Items
- Action:
- Owner:
- Due date:
- Validation method:
- Action:
- Owner:
- Due date:
- Validation method:
Prevention & Hardening
- Guardrails to add or tighten:
- Alerting/SLO improvements:
- Runbook updates required:
AI Assistance Review
- Where AI helped:
- Where human judgment was critical:
- Any AI recommendation rejected and why: